How Online Jewelry Design Software Boosts Sales with Omnichannel Tactics?

Nitin Nimbalkar
3 min readSep 25, 2020

The jewelry industry has evolved over a period of time, and these days as a jeweler, you can’t rest on your brick-and-mortar laurels. Brands now have to entice their customers using multiple sales channels, and to do that effectively; they must understand their customers. The best jewelry design software helps jewelry companies understand the client’s needs and accordingly offer solutions to scale up your business.

Online Jewelry Design Software Helps Establishing Direct Communication with Customers

The leading challenge luxury and jewelry companies face today is defining a comprehensive and unified omnichannel strategy that works best for their business. These days, brands struggle to develop a practical omnichannel approach in a market where consumers view the shopping experience through a single lens.

Every industry has experienced some form of input or upgrades from the digital world. The way we browse, buy, and try is now heavily embedded in the digital world. The consumer market has, therefore, undergone a radical transformation. The jewelry industry needs to stay up to date with the new technology preferred by customers.

Let us look at the various ways the omnichannel strategy helps companies to boost their sales:

1. Instant Reach and Communication

Omnichannel helps brands to reach their customers faster. Since people are always gazing at their mobile phones or laptops, browsing and scrolling various sites and content, it is easier for them to compare prices and switch to other brands. Visiting a brick-and-mortar store is much more hectic and time-consuming for buyers; therefore, they prefer to buy online, giving brands a chance to increase their reach. Technologies that enable more personalized solutions selling targeted and localized inventory decisions, streamlined checkout processes, and mobile-integrated experiences are of enormous importance to brands than any other services.

2. Multi Channels Help Satisfying Customer Needs

For a long time, jewelers have been avoiding to adopt strategies that take them to new heights; however, the growing authority of omnichannel tactics is opening opportunities for brands across the industry. Many new start-ups are currently gravitating towards an omnichannel process. At the same time, numerous luxury brands worldwide have seen rises in sales by offering omnichannel services as simple as letting customers reserve jewelry online before viewing the item in-store. For example, the 3d jewelry design, a customization solution, revolutionizes the way branding is done. The tool allows customers to share their customized ornaments across various social media platforms, satisfying their need for appreciation and subtle promotion of the brand.

3. Chance to Know Your Customers Better

After continually communicating with your customers across various platforms, you now understand what they expect of you. Besides, you must have collected data with the right information on each of your customers; you’ll have a much better picture of how your customers shop, what they buy, and how much they spend on each visit. You can design better omnichannel marketing plans that way.

4. Blur Lines between Offline and Online

Many retail industry experts suggest that digital marketing strategies, along with the latest technology, have geared up customers to shop from anywhere and anytime. Therefore, brands must realize rather than merely selling jewelry in-store and promoting offers via print media; they should employ omnichannel techniques to blur the lines between online and offline stores. Offering more opportunities for advertising and conversions and a less disjointed experience that consumers will enjoy will push your brand and expand your reach.

Conclusion-

Brick-and-mortar stores no longer represent a prime asset, and instead, ecommerce is emerging as a more robust channel for customer acquisition. Jewelers who are pulling it all together in this omnichannel world are rethinking their store design to be more interactive, exploratory, fashion-forward, and fun. The best jewelry design software by iDesigniBuy offers a customization solution that is edgier and helps brands to the Millennials and self-purchasing buyers.

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Nitin Nimbalkar

Over 17 years of experience into various IT domains, I have developed expertise in developing business strategies and management.