Major Impact of Mobile App in travel and Tourism Industry
In the past couple of years, technology transformed the complete landscape of all the industries, where it has also opened a floodgate for the travel and tourism industry. As per the survey by “eMarketer” travel based mobile apps are the seventh most downloaded mobile app category and almost about 60% of the smartphones users regularly using travel apps when planning their trips. In olden days tourists used to depend upon agents for making their arrangements, but with the help of mobile app development people started preferring to make their travel arrangement by their own. Hence, mobile apps not only improving the travel experience for any user, but it have also benefiting tourism-based companies in a big way. So, there is no surprise that the travel industry is growing each passing day with the help of technological transformation.

Below are the following features that make a travel app successful:
Client-Centric Platform
Competition has developed with an increasing number of smartphone phone users. Today millions of mobile apps available in the app store, where they can download an app for any category. However, there are many factors which can influence a user’s mind, but one of the prime factors is how much discount you are offering in your app because there are many apps that enables user to compare traveling expense as well as the price of several hotels, hence you need to be careful while giving promotional offers.
Intelligent booking systems
One of the most essential reason due to which most of the travelers enticing towards a mobile app that they can easily make their booking using intelligent booking system by sitting at their home. So, with the help of a mobile app, they can quickly choose their desired destination and then they can book their tickets, and make their reservation in the hotel with just a few clicks. Besides, they can also add some features to make their app more interesting, like weather updates, price comparison, discounts, save future bookings, and categorization in one platform.
Cashless travel
Mobile apps made all the process simpler by reducing all kind of paperwork, soft copies, travel brochures, receipts, invoices, tickets, and so on. Therefore, with the emergence of iOS and Android app development, a user doesn’t have to take their original document, which helps in reducing the process or the formalities while traveling. Besides, the app also helps in an online transaction like paying your bills. So, this is one of the significant advantages where the customer doesn’t need to carry much cash and can easily access the app anywhere, anytime.
Direct Channel of Communication
Apps are the direct form of communication between the company and a user as it enables the business to analyze user interest or to send the notification. These apps can also help the business to stay connected with the users even after completing the trip by sending notifications because regular sending notification or message can also help the user to know about the different places and if the person is interested then they can use the app to travel those places. Thus, a company can also take some suggestions from the user’s to maintain friendly contact for knowing the shortcoming and work more on the features which could help them to meet any user’s requirement.
Portable
Mobile app contains all the data about every detail of the trips right from starting till the end. So, a user doesn’t need to carry a separate map or a guidebook as the app can directly connect them with GPS to let them know about the direction they feel so that they don’t miss the way. However, apart from a location or a place tracking a user can also store a lot of details in a mobile app like plans on the trip and some essential dates to visit some particular place and so on. Besides, the mobile app can also provide them a list of discounts near their based location.
Marketing tools
Nowadays, online business promotion is one of the most essential tools if you want to enhance your business visibility as well as productivity. Therefore, marketing strategy plays an essential role in any business as you need to advertise your application that inherently appeals the audiences and one of the best ways to achieve your goal is to stay connected with your customer and focus on the new ones. So, to get the relevant audience, you need to promote or advertise your app on various platforms and always use a user-centered strategy.
User centric
User-centric apps can help you to get the videos or the images of a popular place even before visiting, so this will enable the user to know about the place or how it will look. So, the travel mobile app helps in making proper planning or arrangements for the trip. Therefore, traveling apps not only provide a few images or videos, but it also helps in making our experience better. Hence, mobile apps play a significant role in improving the experience of a traveler.
So, for wrapping up,’ there is no doubt that the mobile applications have become an essential part of the travel industry, where these apps not only helping us for making strategies, but it can also help us to stay connected with our traveling agencies to become more competitive globally. Therefore, leveraging the expertise and ability of an experienced mobile app development company can help you to make the most of the provided opportunity.